Terms of service

Terms of Service

1. Overview
This website is operated by Never Too Small Pty Ltd (ABN: 33 636 762 822). Throughout these terms, "we", "us" and "our" refer to Never Too Small. By accessing our website or purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms apply to all users, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully. If you do not agree, you must not use our site or services.

We may update these Terms occasionally. Changes will take effect once posted on this page. Your continued use of the website means you accept any updated Terms.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have consented for any minor dependents to use the site.

You agree not to use our site or products for any unlawful purpose or in breach of any local, state, or federal laws, including but not limited to copyright laws. Any breach of these Terms may result in the immediate termination of your access to our services.

3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

Your non-payment-related content may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, copy, or exploit any part of our service or site without our express written permission.

4. Product Information & Availability
We aim to ensure that product descriptions, pricing, and availability are accurate. However, from time to time errors may occur, and we reserve the right to correct them and to cancel orders if needed. We may change prices and product details at any time without notice.

Certain products may be exclusive to online sales and may be available in limited quantities, subject to our Returns & Refunds Policy in line with Australian Consumer Law.

We take care to display product colours and images accurately, but we can't guarantee exact colour representation on all devices.

5. Orders & Billing
We reserve the right to refuse or cancel any order, including where quantities per customer or household exceed limits we set. If we change or cancel your order, we’ll attempt to notify you via the contact details provided.

You are responsible for providing accurate and up-to-date account and billing information to complete your transactions smoothly.

6. Third-Party Services & Links
We may offer access to tools or links from third parties. These are provided "as is" without any endorsement or warranties. We’re not responsible for third-party content, accuracy, or your dealings with external sites.

7. User Content & Feedback
By submitting comments, feedback, or ideas, you grant us a non-exclusive right to use them, unless otherwise agreed in writing. You agree not to post unlawful, abusive, or otherwise harmful content.

8. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy. Please review it to understand how we manage your data.

9. Consumer Guarantees & Liability
Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). Our goods and services come with guarantees that cannot be excluded under the ACL. Where permitted by law, we disclaim all other warranties, express or implied.

To the extent permitted by law, our liability is limited to the replacement of goods, the supply of equivalent goods, or the cost of doing so. We are not liable for indirect or consequential loss, including loss of profit, data, or opportunity, unless otherwise required by law.

10. Prohibited Uses
You agree not to misuse the site or its content, including but not limited to: engaging in unlawful conduct, violating intellectual property rights, transmitting viruses or malware, or attempting to compromise our site’s security.

11. Termination
We may suspend or terminate your access if you breach these Terms. Your obligations and liabilities incurred before termination will survive termination.

12. Governing Law
These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts.

13. Contact
If you have any questions about these Terms, please contact us at:

Never Too Small Pty Ltd
292 Wellington St, Collingwood VIC 3066, Australia
Email: support@nevertoosmall.com